Customer evidence — Illustrative pilot reads
    Resources · Customer evidence

    Pilot evidence, documented the same way every time.

    A pilot ships with a KPI, a control, a cap, and a decision log — before any spend goes live. The examples below are illustrative until real pilot reads are published.

    Illustrative view of a pilot evidence pack

    What a pilot ships with

    One-page brief
    The behavior, cohort, mechanism, cap, and measurement window — signed before spend.
    Matched control
    A randomized holdout or matched cohort so the read is incremental, not directional.
    Hard cap
    A cap that binds the optimizer — not just the UI.
    Decision log
    Every recommendation and payout written for the CFO to read line-by-line.

    Design your pilot the same way.

    Same brief, same control, same cap, same log — for every merchant on the platform.